From complex to compliant: How Epona made the entire employee journey GDPR-proof

Talentech Customers Epona

Epona helps thousands of professionals every day by optimizing business processes with first-class IT products, such as AI-powered document and case management, Microsoft 365 integration, and advanced knowledge tools. Epona primarily serves law firms and corporate legal departments.

Since its founding in 1993, the company has grown into a market leader in LegalTech, operating from the Netherlands, Denmark, Portugal, and the United States, and serving approximately a thousand clients worldwide.

 

In this case study, we spoke with Jeanette Dekker, Head of HR at Epona, about the decision to implement Talentech and the benefits this choice has brought to the organization.

In addition to their innovative software, such as Document Management Systems (DMS) that help legal teams work smarter and more efficiently, Epona experienced rapid international growth. As a medium-sized and expanding organization operating across four countries, it became clear that HR processes needed to scale alongside the company.

In Denmark, Epona was already successfully using Talentech for recruitment. Following an international merger, the company decided to build on this strong foundation. In the other countries, there arose a need for a single, centralized platform that not only streamlines recruitment but also supports the entire employee journey - from application to offboarding - in a secure, efficient, and fully GDPR-compliant manner.

The challenge: Tackling fragmentation

Before rolling out in the Netherlands, Epona operated without a centralized HR or recruitment system. Processes ran across multiple portals, were largely manual, and therefore prone to errors. For an organization with a legal focus - where security, privacy, and compliance are critical - this was not a sustainable situation. Epona recognized this challenge and wanted to ensure the same level of quality and security internally that their clients rely on.

Moreover, compliance with current laws and regulations made it easier to connect all countries into a single, streamlined, GDPR-compliant system that professionally supports both HR and recruitment.

The solution: One platform for the entire employee journey

By choosing Talentech, Epona was able to bring all HR processes together in a single, secure, and internationally deployable system. The platform supports every stage of an employee’s career - from application to offboarding - ensuring full GDPR compliance. It also accounts for international deployment, for example by displaying local holidays, and is intuitive and easy to use for HR, managers, and employees alike.

Implementing a new international platform can be challenging for any organization, but Epona approached it thoughtfully. By guiding employees step by step through the project during monthly town halls, everyone quickly became comfortable with the system. Managers were granted access within their own teams, which immediately increased oversight, engagement, and ownership - creating enthusiasm throughout the organization.

Impact: Faster, clearer, and safer for everyone

The platform ensures that everyone benefits from a faster, more transparent, and secure process. HR, managers, candidates, and employees all work within a single, centralized system, making every step of the recruitment and HR journey simpler, more transparent, and more efficient.

For HR and managers 

Recruitment, which used to be time-consuming and fragmented, is now fully centralized and visible in real time. Job openings, candidates, and their statuses are immediately accessible, allowing managers to take independent actions and make faster decisions.

“Usually, recruitment is very time-consuming. With Talentech, the process has become much simpler.

Jeanette Dekker
Head of HR, Epona

For candidates

ChatGPT zei:

Candidates experience a more professional and faster application process. Automated replies ensure that no one is left without a response, and hired candidates move seamlessly into onboarding and HR administration - without duplicate entries or separate documents.

For employees

Employees have direct access to their digital personnel files, from contracts to requests and development discussions. Everything is handled securely and in full GDPR compliance, providing peace of mind and confidence.

“We are still rolling out AI, but what I really appreciate is that everything stays within the Talentech platform. Nothing leaves the system, which feels secure. 

Jeanette Dekker
Head of HR, Epona

The result: A future-proof HR foundation

With Talentech, everything at Epona now runs smoothly and efficiently:

  • Recruitment, onboarding, and HR are fully integrated, with minimal manual work
  • Contracts are automatically generated, sent, and stored
  • New employees go through an automated, seamless onboarding flow
  • Managers have real-time visibility of teams and open positions
  • Centralization and GDPR-compliant processing reduce the risk of errors

“With Talentech, you can cover the entire employee journey. From recruitment to onboarding, contract signing, and HR administration, everything flows automatically without me having to enter any data manually. That complete end-to-end process is a real advantage for me. 

Jeanette Dekker
Head of HR, Epona

By combining recruitment, onboarding, and HR administration in a single, internationally deployable, GDPR-compliant platform, Epona has established a future-proof HR solution. A system that supports growth, streamlines processes, and provides both employees and candidates with a professional and consistent experience. This approach ensures that Epona stays ahead not only with their products but also in how they engage with their current and future workforce.

Epona did it!

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