Preboarding with ManpowerGroup UK
Before - Divergent. After - Consistent.
ManpowerGroup is one of the largest staffing organizations in the world with over 30,000 employees in 2,700 locations across 80 countries globally. Each year they place over 3 million people into meaningful work.
In 2018, ManpowerGroup UK began working with Talmundo by Talentech to help transform their preboarding processes. The goal? Provide a consistent experience, true to the ManpowerGroup story across 5 brands throughout the UK.
Where they were: Consistently inconsistent.
ManpowerGroup UK had a comprehensive guide for hiring managers on how to care for their new recruit once they had made the job offer, but they had little ability to control or track if, and how, it was being used.
They were seeing unusually high numbers of new hires leaving within the first 6 months of employment, and were beginning to experience the impact of the ‘war on talent’ with unemployment levels in the UK hitting their lowest point in 40 years.
After a series of in-house interviews and surveys, ManpowerGroup UK identified that they needed more consistency, increased awareness at an organizational level and stronger communications across the board.
They wanted to rejuvenate what was already available and re-communicate the new process to all hiring managers.
But without the right technology, none of this was sustainable or realistically scalable with a workforce of 2000 across over 100 locations
That’s where Talmundo came in.
Where they are now: Human and digital in perfect harmony.
The new ManpowerGroup UK preboarding app guides new hires from the moment they sign their contract, through until their first day on the job.
All content is pushed through timely notifications throughout the individuals preboarding, it flexes to ensure that every new recruit, whatever their notice period, gets the same consistent experience.
It has been instrumental in driving manager engagement, giving them the confidence to bring onboardees into the business in style.
22% increase in retention within the first 6 months of employment since implementation.
“The whole experience has been enhanced through multiple touchpoints from ManpowerGroup in a perfect combination of human and digital harmony.”
Georgina Huntley, Head of Employee Career & Development